New Accounts

Please submit a completed and signed copy of the John Reed Books Account Application form. Include at least three other businesses with which you have established credit. If you are a new business, please fill out the proprietor information and bank information sections of the application. Upon approval, credit terms for retailers are Net 30 Days from date of invoice.


For further information or to be sent a copy of the account application form, please contact our Customer Service department:

sales@johnreedbooks.com.au

Ordering

 

Telephone:

+61 2 4997 2936
between the hours of 8:00 a.m. and 4:00 p.m. Eastern Standard Time Australia Monday to Friday.

Fax:

+61 2 4997 2937

Mail:

John Reed Books
PO Box 257
Tea Gardens NSW 2324
Australia

Please include the following information on all mailed or faxed orders:
Ship-to and Bill-to address (if separate)
Account number (if known)
Phone number
Purchase order or reference number
Special shipping instructions (if any)
Backorder preference (if any)
Quantity, title, and ISBN of each item ordered

Please use the address above or phone to request any category specific backlists, and any customer service inquiries. Our representatives can also help you with your order, providing you with information on stock availability and expected due dates on each item. All prices and publication dates are subject to change without notice.



Freight & Shipping

 

Within Australia:

A small order freight and handling surcharge of $12.50 will apply to any invoice with a nett invoice value of less than $150 nett. Unless otherwise instructed by the customer all shipments are made within 2 working days of receipt of order.

Within New Zealand:

We charge the applicable Australia Post fee for all orders - please contact us for a quote. Please note, our prices are all Australian dollars.

Any titles that cannot be supplied will automatically go to back order, unless the customer advises otherwise.

Returns and Claims

Unless otherwise arranged, all our stock is sold on a firm sale basis.

Non-receipt claims must be made within 30 days of the invoice date. After this period payment on the invoice is required. Short shipment claims must be made within 7 days of the invoice date. John Reed Books’ original invoice number is required for credit.

Any damages must be notified within 24 hours of receipt of delivery. No damages claims will be accepted after this time.



Returns address:

John Reed Books
PO Box 257
Tea Gardens 2324
New South Wales
Australia

 

 

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